Your privacy matters to us. Learn how we collect, use, and protect your personal information.
NFConnections ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of 3D figures.
When you visit our website or make a purchase, we collect the following types of information: Personal Information: Name, email address, shipping address, billing address, phone number, and payment information. Order Information: Details of the products you have purchased, such as specific 3D figures and any customizations or requests. Communication Information: Any messages or inquiries you send us via email or our website contact form.
We use your information for the following purposes: Order Fulfillment: To process and ship your 3D figure orders, including payment processing and delivery updates. Customer Support: To communicate with you about your order, respond to your inquiries, and handle any issues related to your purchase. Personalization: To provide customized services, such as offering 3D figure recommendations based on your preferences. Marketing: With your consent, we may send you promotional emails about new products, special offers, or updates. Website Improvement: To analyze website traffic and usage to improve our site's performance and user experience.
We do not sell or trade your personal information to third parties. However, we may share your data with: Service Providers: Trusted third-party vendors who help us run our business, such as payment processors, shipping companies, and website hosting services. Legal Compliance: We may disclose your personal data if required by law or in response to legal requests such as a subpoena or court order. Business Transfers: If our store is acquired by or merged with another company, your information may be transferred to the new owner to continue offering our services.
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track how you interact with our website. You can control the use of cookies via your browser settings, but disabling them may affect your experience on our website.
We use third-party payment gateways that comply with the highest industry standards for security. Your payment information (such as credit card details) is encrypted and handled securely by our payment providers. We do not store or have access to your complete payment details.
We retain your personal data for as long as necessary to fulfill your order and comply with legal obligations. Afterward, we will either delete or anonymize your information, unless otherwise required by law.
You have the right to: Access: Request a copy of the personal data we hold about you. Correction: Request that we correct any inaccurate or incomplete data. Deletion: Request the deletion of your personal data, subject to legal exceptions. Marketing Opt-out: Unsubscribe from our marketing communications at any time by following the instructions in our emails or contacting us directly.
We implement reasonable technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under this age. If we learn that we have collected such information, we will delete it promptly.
We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or through a notice on our website.
NFConnections provides a chatbot on the website as a tool for assistance and informational purposes. The chatbot uses artificial intelligence and natural language processing technologies that may generate inaccurate, incomplete, or misleading responses. NFConnections DOES NOT guarantee the accuracy, reliability, or completeness of information provided by the chatbot. We DO NOT accept responsibility for: • Inaccuracies in chatbot responses • Incorrect information provided by the chatbot • Material losses caused by relying on information from the chatbot • Decisions made based on information from the chatbot The chatbot is intended for assistance only and does not replace official communication with NFConnections. For important questions, official information, orders, or legal matters, please contact us directly through official communication channels (email, phone, contact form). By using the chatbot, you acknowledge that you have read and understand this disclaimer and agree not to rely exclusively on information from the chatbot for important decisions.
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
social.nfconnections@gmail.com
+359885773839